Privacy Policy

Last updated:

This Privacy Policy explains how SHABAN ALIEV ("we", "us", "our"), Hristo Botev Blvd 111, 1303 Sofia, Bulgaria, collects, uses, and protects personal data when you visit or use https://shabanaliev.bg/.

1. Information We Collect

We may collect the following personal data: your name and phone number (when you place an order); your name, email address, and message content (when you use the contact form); and technical data collected automatically, such as your IP address, browser type, and pages visited (via cookies and analytics tools, only if you have consented).

2. How We Use Your Information

We use your name and phone number to process and confirm your order by telephone, to dispatch your product, and to contact you about your order if necessary. We use contact form data solely to respond to your enquiry. We use analytics data (with consent) to understand how visitors use the site and to improve it.

3. Legal Basis for Processing (UK GDPR)

We process order data on the legal basis of contract performance (Article 6(1)(b) UK GDPR) - processing your name and phone number is necessary to fulfil the order you have requested. We process contact form data on the basis of legitimate interests (Article 6(1)(f)) - responding to enquiries. We process analytics and marketing data on the basis of your consent (Article 6(1)(a)), given through the cookie banner.

4. Sharing and Disclosure

We do not sell your personal data. We may share your name and delivery address with our courier partner solely for the purpose of delivering your order. If you consent to analytics or marketing cookies, data may be processed by Google LLC under Google's own privacy policy and data processing terms.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. Our website is served over HTTPS. We retain data only for as long as is necessary for the purposes described.

6. Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; data portability; and to withdraw consent at any time (where processing is based on consent). To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. International Data Transfers

Our website is hosted and operated within the UK and EEA. Where third-party services (such as Google) transfer data outside the UK, they do so under appropriate safeguards including Standard Contractual Clauses or equivalent mechanisms approved by the ICO.

8. Data Retention

Order data is retained for up to 7 years for legal and accounting purposes. Contact form enquiries are retained for up to 12 months unless a longer period is required. Analytics data is retained according to Google's standard retention settings (up to 26 months by default).

9. Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us so we can delete it promptly.

10. Third-Party Services

We may use the following third-party services, subject to your cookie consent: Google Ads Conversion Tracking (to measure the effectiveness of advertising), Google Remarketing (to show relevant ads on other sites), Google Analytics (to analyse site traffic), and Google Maps API (to display our location on the Contact page). Each of these services operates under Google's Privacy Policy at policies.google.com/privacy. Consent for these services is managed through our cookie banner and Consent Mode v2.

11. Cookies

We use cookies as described in our Cookie Policy. Strictly necessary cookies are set without consent. Analytics and marketing cookies are set only with your consent, which you may withdraw at any time using the cookie settings panel.

12. Policy Updates

We may update this Privacy Policy from time to time. The current version is always available at this URL. The date of last revision is shown at the top of this page.

13. Contact

For any data-related queries, contact us at:
SHABAN ALIEV · Hristo Botev Blvd 111, 1303 Sofia · [email protected] · +44 117 456 7823